Terms and Conditions

Agreeing to the rules

By using our website you accept these terms and every policy on the site. We may change the terms when needed and will tell players about major changes where we can.

Who can join

You must be at least 18, or the legal age for online gaming where you live if that is higher. Residents of the countries on our Restricted Countries list cannot deposit or play for real money. Following the law where you live is your own responsibility, and we may ask you to prove your age.

Your account

Each player may hold one personal account. Opening more than one can lead to the accounts being closed and payouts being stopped. Do not share your account or let anyone else use it, use it only for yourself and do not play through a VPN. If two or more accounts share IP addresses, we may confiscate funds or suspend access, and that decision is final.

Verification

We may ask for documents such as a passport or ID card, proof of address and proof of where your money comes from, and they must arrive by the date we set. Documents need to be in Latin or Cyrillic script, otherwise we may ask for a video call in which you show them. If you refuse, or the details do not match, we may close the account and keep the funds in it.

Deposits

You can play in several fiat currencies, including Canadian dollars, and in several cryptocurrencies. A minimum deposit applies. Pay only with methods registered in your own name. If a deposit comes from somebody else, any winnings will be confiscated and the deposit goes back to the owner of that account.

Withdrawals

We may check your identity before paying out. Withdrawals are capped at CA$4,000 in any 24 hours, CA$8,000 in any 7 days and CA$24,000 in a calendar month. If you bet less than three times your last deposit before asking for a payout, we may charge the processing fees for that deposit and withdrawal. If we cannot reach you within two weeks of a request, the account may be locked, and winnings may be lost if your KYC is not complete within 40 days.

Bonuses

One bonus is given per person, email address or IP address unless an offer says otherwise. Real money is used before bonus money. Slots count fully towards wagering, while video poker, roulette, card games and poker count 5%. Bonus funds and their winnings are removed if wagering is not finished in time, and taking out your deposit early cancels the bonus. Unfair play, such as holding back bonus rounds or leaving big bets on a table for later, can cost you the bonus and your account.

Fair play

Collusion, forged documents, chargebacks, multiple accounts and low-risk roulette betting patterns are treated as fraud. We may close an account involved and keep its payouts. Report any software fault you find instead of using it.

Dormant accounts

An account with no log-in for six months in a row becomes dormant, and a monthly administrative fee may be taken from a positive balance until you return or the balance reaches zero.

Problem gambling

We look out for signs of gambling problems, and we may close an account and stop access to our games if we find them.